Delivery and Shipping Policy

Columbus, Ohio

After leaving Fate Cake’s bakery, we are not liable for any damages which may occur after items have been delivered to a residence or commercial location. We make every effort to protect our lil’ treats from damage but we can not guarantee the safety of our product after it has been delivered. Additional information in regards to our delivery policy can be found within the tabs below. Please read these terms before submitting any payment within our shopping cart. You can also give us a call (614) 219.9429 for any additional.

Flat Rate

Delivery services are only available within the Columbus, Ohio and surrounding areas. Fate Cakes will deliver individual or small party orders with a Columbus address for a standard flat rate and that pricing will populate upon checkout based on a Columbus ZIP Code.

Next Day & Same Day

At Fate Cakes we understand some birthdays and special events can be lost and forgotten during all our busy schedules. Don’t panic, we’re here to help you in any time of need; therefore, we are happy to offer next day delivery on a selection of our desserts. (Note: Because our bakery makes every treat to order, we reserve the right to no longer accept next day deliveries at any time and on any day of the week. Check our calendar of availability during checkout to confirm if delivery is currently available as soon as the following day).

  • Next day orders may be placed online using a shopping cart up until 10:00PM prior to the day of delivery. Please note: All dates are based on availability, updated in real time.
  • At this time, we no longer offer same day delivery, but pickup is available at our store front for last minute orders. Desserts available are subject to current stock. (Store Hours – Wed: 9AM-2PM; Thur/Fri: 9AM-5PM; Sat: 9AM-2PM)

Delivery Times

Fate Cakes will deliver all orders within the time spans below. Please review these times before placing your order. No refunds if these times do not work for delivery location/business/recipient’s availability. Additionally, no special time requests are available as all packages arrive based on proximity to one another from our Gahanna location :

Monday: Closed
Tuesday: Closed
Wednesday: 2pm-5pm
Thursday: 5PM-8PM
Friday: 5PM-8PM
Saturday: 2PM-5PM
Sunday: Closed

Business/Corporate Locations

If a business is closed or doesn’t have working hours during our delivery time the entire order will be brought back to our bakery and another delivery date will have to be discussed after an additional delivery fee applied. No refunds if business is closed during time of delivery.

Recipient Confirmation

During the order process, Fate Cakes requests the delivery recipient name and address of the recipient, but we will not call before or upon delivery. Please Note: All desserts will be left at the delivery location regardless on if the recipient is present, unless we can not get access into a building. If there is no individual available to sign for the package our team takes photo documentation of where the package is left upon delivery.

We understand some packages are expected to be received directly by the recipient, and by special request, our team can bring the treats back to the bakery until otherwise contacted with further instruction upon delivery, instead of leaving the package at the designated location. Note: All packages brought back to Fate Cakes will be charged an additional delivery fee during the next attempt to reach the recipient. (No pickup options are available at this time).

Seasonal

We’re a bakery opened nearly every day of the year; therefore, we make deliveries all over the Columbus, OH area during any weather conditions. In the event that a recipient is not available upon our confirmation request, we are permitted to leave our desserts outside a residence no matter the weather conditions. As long as our desserts are located within a shaded and cool environment, no harm will come. Please Note: leaving anything sweet outside, during any season, the order can be subject to damage from weather, or can attract bugs and animals – we are not liable for any damages conducted after delivery if the package needs to be left outside.

OSU Home Game Day Orders

Addresses within a 5 mile radius of The Ohio State University campus are considered on/off campus. Orders placed for delivery on a home game day will arrive the day before due to restricted and sometime no access to specific roads/buildings/etc.  Please visit OSU’s website for a list of all current home games.

Privacy

Fate Cakes’ will not share personal address, email or phone numbers. This information is requested to better service you and properly deliver your order to it’s delivery address.

Shipping

We know you are all anxiously waiting the option to get our treats shipped to any location within the US and we appreciate your excitement! At this time we do not offer shipping or pickup for any of our products.